July 21, 2019. My Truck needed to be TOWED on a Flatbed Tow Truck, so I called AAA & they had originally DISPATCHED another Towing Company from San Luis Obispo(the name I wont mention). After waiting for 1 hour, I received a phone call from AAA telling me that the particular TOWING Company that originally took the Dispatch Call CANCELLED on me. I was Pissed, so I was told by AAA that they were going to find another Towing Company and that could take up to 3 hours. Within 30 minutes I received a Text from AAA that S.L.O Towing had accepted the dispatch to pick up my truck & they would be out to me within the hour. Well, it seemed like 15 minutes, I received a call from ROB(SLO Tow Truck Driver) who was Very Customer Service & Happy. He said I will be there in 5 minutes to pick up your truck. He arrived got out of his Tow Truck & met me with a Big Smile and told me I GOT YOU, I will take care of your tow(Mind you my tow was from SLO down to Santa Clarita Ca. 170 mile tow). I have to write this because ROB completely turned my mood around with his Great Personality & Customer Service. I am SURE all of the FOLKS at SLO Towing are like this, but if ROB comes to your Tow believe me you will see the Great Customer Service & Great Attitude he has about HELPING. Rob, Thanks again. You are the BEST.
Thank you for the 5-star review, David! We take great pride in the work we do and the service we provide so we're happy to hear Rob was able to provide for such a positive experience in such a stressful time. Know that you can count on us for any future towing needs and please do not hesitate to reach out with any and all questions. Thanks again and safe travels!
- S.L.O. Tow